FAQs
Frequently Asked Questions (FAQs)
Welcome to YASAK LTD’s FAQ section! Below are answers to some of the most common questions. If you need further assistance, feel free to contact us.
1. Ordering & Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.
Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly, so modifications or cancellations are only possible within the first 12 hours after purchase. Contact us immediately if you need changes.
2. Shipping & Delivery
Q: How long does shipping take?
A: Standard shipping takes 7-20 business days, while express shipping (if available) takes 3-7 business days.
Q: How do I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can track it on our Track Order page.
Q: Do you ship internationally?
A: Yes, we offer worldwide shipping. Shipping times and fees vary by destination.
3. Returns & Refunds
Q: What is your return policy?
A: We accept returns within [14/30] days of delivery for defective, damaged, or incorrect items. Items must be unused and in original packaging.
Q: How do I request a return or refund?
A: Contact us at [Your Support Email] with your order number and issue details. Our team will guide you through the process.
Q: Do I have to pay for return shipping?
A: If the item is defective or incorrect, we cover return shipping. Otherwise, customers are responsible for return costs.
4. Product & Stock Information
Q: Are your products covered by a warranty?
A: Some products come with a manufacturer’s warranty. Please check the product description or contact us for details.
Q: What if the item I want is out of stock?
A: You can sign up for restock notifications on the product page or contact us for availability updates.
5. Privacy & Security
Q: Is my personal information safe?
A: Yes! We use secure encryption and do not sell or share your personal data. For more details, visit our Privacy Policy and Do Not Sell My Information pages.
Q: How can I opt out of marketing emails?
A: You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails.
6. Contact Us
If your question isn’t answered here, feel free to contact us: 📧 Email:
info@elitedealzhub.com
Thank you for shopping with YASAK LTD!